Last updated: 23 June 2026
1. Introduction
Kessab Steel LLC (“Kessab Steel”, “we”, “us” or “our”) is a steel fabrication and production company based in Sharjah, United Arab Emirates. We are committed to protecting the privacy of everyone who contacts us or uses our website. This policy explains what personal data we collect, how we use it and the rights you have, in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and its implementing regulations.
2. Information We Collect
We only collect the personal data we need to respond to you and deliver our services:
- Information you give us — your name, company, email address, phone number and the project details you share when you call, email, message us on WhatsApp, or submit an enquiry.
- Information collected automatically — basic, non-identifying technical data such as your browser type and the pages you view, used only to keep the website working and secure.
3. How We Use Your Information
- To respond to your enquiries and prepare price quotations.
- To design, fabricate and deliver the products and services you request.
- To communicate with you about your project, orders and after-sales support.
- To maintain our business records and meet our legal and regulatory obligations.
- To improve our website, products and customer service.
4. Legal Basis for Processing
We process your personal data on the basis of your consent, the performance of a contract or steps taken at your request, our legitimate business interests, and compliance with applicable UAE laws.
5. Sharing Your Information
We do not sell or rent your personal data. We may share it only with trusted service providers who help us operate (for example, IT, logistics or installation partners), with our professional advisers, or with government authorities where required by law. Any third party acting on our behalf is required to keep your data secure and to use it only for the purpose we specify.
6. Data Security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. While no method of transmission over the internet is completely secure, we work to safeguard your information at all times.
7. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes set out in this policy, to maintain our business and project records, and to comply with our legal obligations, after which it is securely deleted or anonymised.
8. Your Rights
Under the UAE Personal Data Protection Law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, where applicable.
- Restrict or object to certain processing.
- Withdraw your consent at any time.
- Lodge a complaint with the UAE Data Office.
To exercise any of these rights, please contact us using the details below.
9. Cookies & Website
Our website is a simple, mostly static site. It loads fonts from Google Fonts to display correctly and does not use advertising or tracking cookies. You can control or block cookies through your browser settings at any time.
10. Third-Party Links
Our website may link to external sites (for example, Google Maps or WhatsApp). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal data from anyone under the age of 18.
12. International Transfers
Where your data needs to be transferred outside the UAE, we take steps to ensure it remains protected to a standard consistent with the UAE Personal Data Protection Law.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have any questions about this policy or your personal data, please contact us:
- Email: kessab@emirates.net.ae
- Phone: +971 6 558 3304
- Address: Al Arqoub (opp. Al Hamriya Freezone), Sharjah, U.A.E.